Customers Customer Spotlight
2 min read

Medely's CEO on an Eye-Opening Level of Insight

Customer Spotlight
Medely Delphina

About Medely

Medely is a healthcare workforce orchestration platform. The company was founded after Angie Nasr, a Director of Nursing, brought the daily challenges of manually scheduling and credentialing clinicians to Waleed and Khaled Nasr, who paired her frontline experience with their technology background to build a modern solution.

What started as a marketplace matching facilities with per-diem talent has grown into a full workforce orchestration platform:

  • 300K+ clinicians connected to flexible work opportunities
  • 2M+ shifts filled across hospitals, health systems, and outpatient care facilities
  • 94% fill rate for the facilities Medely serves
  • Joint Commission Gold Seal of Approval earned for qualified-professional standards

In Waleed's words

I'm a very curious person. I'm very hands-on. What gets me excited about this is the ability to understand our business in a much deeper way than we could before.

I've spent more than 10 years in this business, and I'm still finding new insights every day through Delphina. It's helped us move faster and focus on what matters most.

It all starts with asking the right questions. I started with something simple: Why do customers churn? That led to more questions, and more questions, which helped us think differently about how we operate and where we can improve.

For me, the value is very direct. Better visibility leads to better decisions, and the speed of getting those insights matters a lot.

The level of insight we were able to uncover was genuinely eye-opening. I think there are people who immediately understand the potential of this kind of technology, and once you see it, it's hard to imagine going back. It changes how you think about decision-making and how quickly as a business.

— Waleed Nasr, Co-Founder & CEO, Medely

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